We were contacted last year by Utility Watch who were actively helping the National Probation Service tender for their telecommunications. We where visited by a representative of Utility Watch who explained to us what was available in the market and gave us a history of how this industry has changed. They obtained our current billing information for analysis and put our telecoms out for tender. Within a week we received our required three in depth independent quotes showing excellent savings.
We decided to proceed with one of the proposed options, the transfer was seamless and we didn’t actually even realise that the transfer had taken place. We have now been a customer three months and we can definitely see the savings. Our tendering process was made much easier using Utility Watch and the time saved has been of great benefit to us.
At the beginning we where dubious whether or not to proceed, if we had of known how easy it was we would probably have done this sooner.
We would be happy to recommend Utility Watch to other areas of the Probation who may need that extra bit of........... before going ahead.
We can vouch that the service from Utility Watch was free, independent, easy and, most importantly, saved us money.
Derbyshire Probation Service